Privacy Policy

AuriVital Gesundheitsprodukte GmbH, Turbinenstr. 1, 68309 Mannheim, Deutschland. Contact person for all data protection matters: [email protected].

The processing of your information complies with the General Data Protection Regulation (GDPR) and the applicable regulations in Germany. In the event of any discrepancies, the applicable statutory law takes precedence.

To process an order, we collect delivery details: first and last name, address, email address, phone number, and the selected products. We do not process any credit card details on this website. During your visit, cookies store technical details such as your IP address, browser settings, and visited pages, as explained below.

• Contact details and delivery information such as full name, billing and delivery address, email address, and phone number.
• Order and transaction data including selected payment method (cash on delivery or advance payment by bank transfer) and order history.
• Technical telemetry and device data such as IP address, browser version, operating system, and access times.
• Communication content from inquiries sent to customer service via email or contact form.

• For the proper preparation, dispatch, and processing of orders and product returns.
• To respond to customer inquiries and provide updates on current shipment status.
• To reliably secure our website and statistically record visitor traffic.
• To send occasional updates (only with express consent, can be canceled at any time with a single click).

Small text files are stored via your browser. Essential cookies maintain the shopping cart and checkout functions and cannot be disabled. Web analytics cookies transmit anonymous usage data from our pages. We activate marketing cookies only after confirmation in the consent banner. You can revoke this permission at any time there or in your web browser. Details can be found in our separate cookie overview.

Delivery services receive the necessary delivery addresses. Payment service providers receive the relevant payment details. Data centers and analytics partners operate strictly according to our instructions on a contractual basis. We never resell personal data.

In accordance with the data protection laws of the European Union and the Federal Republic of Germany, personal data is under no circumstances sold, rented, or passed on to unauthorized third parties for promotional purposes. Since our offer is aimed exclusively at EU markets, provisions such as the California CCPA do not apply, while the stricter standards of the GDPR remain fully effective.

Purchase records are retained in accordance with statutory commercial and tax retention periods and are subsequently deleted completely. Login credentials remain stored until you request account deletion. We delete web analytics data after 14 months.

In accordance with the General Data Protection Regulation (GDPR), data subjects have the right to free information about their stored data (Art. 15 GDPR), rectification of inaccurate details (Art. 16 GDPR), erasure (Art. 17 GDPR), restriction of processing (Art. 18 GDPR), data portability (Art. 20 GDPR), and objection to data processing (Art. 21 GDPR).

AuriVital processes payments exclusively via free cash on delivery upon delivery or via advance payment by direct bank transfer. Because no credit or debit card details are collected, processed, or stored in the online shop, the requirement for PCI-DSS systems for card data processing does not apply.

Contact us via [email protected] or by phone at +49 621 23586486 during our business hours (Mon-Fri 08:00 - 17:15). You will reliably receive a response within one business day.

Merchant

AuriVital Gesundheitsprodukte GmbH

Registered address

Turbinenstr. 1, 68309 Mannheim, Deutschland

Email

[email protected]

Phone

+49 621 23586486

Working hours

Mon-Fri 08:00 - 17:15

Registration

HRB 15764 / USt-IdNr: DE830000994